Frequently asked questions

Quick answers.

What is 11 Wit?

AI-powered financial analytics and cash-flow forecasting for Mauritian SMEs. Upload a bank CSV and get categorised transactions, a live dashboard and a forward-looking forecast — no spreadsheets.

Which banks are supported?

Any bank whose statements you can export as CSV. The parser auto-detects formats from MCB, SBM, MauBank, ABC and others, plus accounting exports.

Is my financial data safe?

Yes. Data is encrypted in transit, passwords are hashed, every account is isolated, and we apply CSRF protection, rate limiting and strict security headers. See Security.

Is there a free trial?

Yes — new Professional sign-ups get 14 days free, no credit card required. Starter is a free base tier.

Can I cancel? Do you offer refunds?

You can cancel anytime and you keep access until the end of the period. See Refund & Cancellation for details.

Is the forecast financial advice?

No. Forecasts are informational estimates to help you plan — not financial, tax or investment advice.

Can I export or delete my data?

Yes. Export a categorised CSV any time, and permanently delete your account and all data from the Account page.